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Need Help?
We’re here to make things simple. Find quick answers below, or contact us at info@ajuraofficial.com for personalised support.
100% Natural Fibres
Designed in Australia
Tone-on-Tone Embroidery
Support
Frequently Asked Questions
How do I request a return or size exchange?
Contact us within 14 days of delivery with your full name, order number, checkout email and reason for the request. Please wait for approval before sending your item back.
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What condition must my return be in?
Items must be unworn, unwashed and in their original condition & packaging, with tags attached. They must be free from marks, scents, makeup, fake tan, pet hair or damage. Sets should be returned together.
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What if my item is faulty, damaged or incorrect?
Email us as soon as possible with your order number, a description of the issue and clear photos. Our team will review your request and provide the appropriate next steps.
Can I cancel or change my order?
Contact us immediately after placing your order. We’ll do our best to assist, but changes cannot be guaranteed once an order has been processed, packed or dispatched.
How can I apply for jobs, modelling or collaborations?
Email info@ajuraofficial.com with a short introduction and any relevant portfolio, social media links or experience. Please use Careers, Modelling or Collaborations as the subject line.
The AJURA Difference
Premium Quality
100% Natural Clothing Fibres.
No Polyester Blends
No polyester blends. No nylon. No microplastics. Just pure cotton against your skin.
Skin-Safe by Design
Free from BPA, phthalates, formaldehyde, and PFAS. Clean fabric, always.
Free Shipping
Spend $100+ for free delivery on all AU orders.
Premium Pieces
Quiet Luxury
No Polyester Blends
Designed in Australia