Terms of service
Last updated: May 2026
Welcome to AJURA.
These Terms & Conditions apply to your access to and use of our website, online store, products, services, content, features and tools.
The terms “we,” “us,” “our” and “AJURA” refer to AJURA, operated by J.B MARINHO & A.S PETROSKA, ABN 72 495 847 885.
By visiting our website, browsing our store, creating an account, placing an order, or using any part of our services, you agree to be bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy and Returns & Refund Policy.
If you do not agree with these Terms, please do not use our website or purchase from our store.
1. Online Store Terms
By using our website, you confirm that you are at least the age of majority in your state, territory, province or country of residence, or that you have permission from a parent or legal guardian to use this website.
You agree to use our website, products and services only for lawful purposes.
You must not use our website or services in a way that breaches any applicable laws, regulations or third-party rights.
You must not transmit viruses, malware, harmful code or anything that may damage, disrupt or interfere with our website or services.
A breach of these Terms may result in the suspension or termination of your access to our website or services.
2. General Conditions
We reserve the right to refuse service to anyone for any lawful reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, exploit or misuse any part of our website, products, branding, content or services without our written permission.
Payment card information is processed securely through our payment providers and is not stored directly by AJURA.
Some information may be transmitted across networks as part of operating our website, processing orders and providing our services.
3. Website Information
We aim to ensure that all information on our website is accurate, current and complete.
However, we do not guarantee that all product descriptions, colours, sizing information, pricing, availability, delivery estimates or other website content will always be error-free.
Any reliance on information on our website is at your own risk.
We reserve the right to correct errors, inaccuracies or omissions at any time without prior notice, including after an order has been placed.
4. Products and Availability
AJURA products are subject to availability.
We reserve the right to limit the quantity of products available for purchase and to discontinue any product at any time.
We make every effort to display our products as accurately as possible. However, product colours, textures and appearance may vary depending on your device, screen settings, lighting and photography.
Product descriptions, pricing and availability may change without notice.
5. Orders
When you place an order through our website, you are making an offer to purchase the selected product or products.
Your order is not accepted until we confirm acceptance and payment has been successfully processed.
We reserve the right to accept, reject, cancel or limit any order for any lawful reason, including suspected fraud, payment issues, stock errors, pricing errors, shipping restrictions or incorrect customer information.
If we cancel your order after payment has been taken, we will arrange a refund to the original payment method.
Please review your order carefully before submitting it, including product, size, colour, quantity, shipping address and contact details.
Once an order has been processed, packed or shipped, we may not be able to cancel or amend it.
6. Pricing and Payment
All prices are listed in the currency shown at checkout.
Prices, discounts, promotions and shipping charges may change at any time without notice.
Unless stated otherwise, product prices do not include shipping, customs duties, import taxes or other charges that may apply to international orders.
You agree to provide current, complete and accurate billing, shipping and payment information.
By submitting payment details, you confirm that you are authorised to use the chosen payment method.
7. Shipping and Delivery
Shipping times shown on our website are estimates only and are not guaranteed.
AJURA is not responsible for delays caused by postal services, couriers, customs, incorrect addresses, failed delivery attempts, weather events, public holidays or other circumstances outside our reasonable control.
Customers are responsible for ensuring their delivery address is correct at checkout.
If an order is returned to us due to an incorrect address, failed delivery, refusal to accept delivery or failure to collect the parcel, additional shipping charges may apply to resend the order.
For international orders, customers are responsible for any customs duties, taxes, import charges or other fees charged by their country, unless stated otherwise at checkout.
8. Returns, Exchanges and Refunds
Returns, exchanges and refunds are handled in accordance with our Returns & Refund Policy.
Please review that policy carefully before making a purchase.
Nothing in these Terms limits your rights under Australian Consumer Law or any other consumer protection laws that may apply.
If a product is faulty, damaged, unsafe, not as described or does not meet applicable consumer guarantees, you may be entitled to a remedy under Australian Consumer Law.
For return enquiries, please contact us at:
Approved returns may be sent to:
AJURA Returns
PO BOX 95
Bardwell Park NSW 2207
Australia
Please do not send items back without contacting us first.
9. Product Care
Customers are responsible for following all care instructions provided with AJURA products.
AJURA is not responsible for damage caused by incorrect washing, drying, ironing, storage, misuse, neglect, wear and tear, or failure to follow product care instructions.
This does not affect your rights under Australian Consumer Law where a product has a genuine fault or does not meet consumer guarantees.
10. Gift Cards, Promotions and Discount Codes
Gift cards, discount codes and promotional offers may be subject to additional terms and conditions.
Promotions may be changed, suspended or withdrawn at any time without notice.
Discount codes cannot be applied after an order has been placed unless we choose to allow it.
Only one discount code may be used per order unless stated otherwise.
11. Intellectual Property
All content on our website, including text, images, graphics, logos, product names, designs, photography, videos, layout, branding and other materials, is owned by or licensed to AJURA.
You may not copy, reproduce, modify, distribute, display, publish, sell or use any part of our website, branding, product imagery or content without our prior written permission.
The AJURA name, branding, logos, designs, product names and slogans must not be used without written approval.
12. Third-Party Services and Links
Our website may include links to third-party websites, platforms, applications or services.
We are not responsible for the content, accuracy, policies, practices or availability of third-party websites or services.
Your use of third-party services is at your own risk and may be governed by their own terms and privacy policies.
AJURA is powered by Shopify. Shopify provides the platform that allows us to sell our products and services to you. However, purchases made through our store are made directly with AJURA.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website or placing an order, you acknowledge that we may collect, use and disclose personal information as described in our Privacy Policy.
Because our store is powered by Shopify and may use other third-party service providers, your information may be processed by Shopify and other service providers as necessary to operate our store, process payments, fulfil orders and provide customer support.
14. Customer Reviews, Feedback and Submissions
If you submit reviews, comments, photos, feedback, suggestions or other content to AJURA, you grant us permission to use, reproduce, publish, edit, display and share that content for business, marketing, promotional and operational purposes.
You confirm that any content you submit is accurate, lawful and does not infringe the rights of any other person or business.
We may remove or edit customer content at our discretion, including content that is offensive, misleading, unlawful, spam, abusive or inappropriate.
15. Prohibited Uses
You must not use our website, services or products:
- For any unlawful purpose
- To breach any applicable laws or regulations
- To infringe our intellectual property rights or the rights of others
- To submit false, misleading or fraudulent information
- To upload viruses, malware or harmful code
- To interfere with the security or operation of our website
- To scrape, copy or extract website content without permission
- To harass, abuse, defame, threaten or discriminate against others
- To attempt unauthorised access to any part of our website or systems
- To place fraudulent, abusive or automated orders
We reserve the right to suspend, restrict or terminate access to our website if we believe these Terms have been breached.
16. Errors, Inaccuracies and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability.
We reserve the right to correct any errors, inaccuracies or omissions and to update, change or cancel orders if any information is inaccurate, including after an order has been submitted.
If your order is cancelled after payment has been processed, we will arrange a refund to your original payment method.
17. Disclaimer of Warranties
To the fullest extent permitted by law, our website, services and products are provided on an “as available” basis.
We do not guarantee that our website will be uninterrupted, secure, error-free or available at all times.
However, nothing in these Terms excludes, restricts or modifies any rights or guarantees that cannot be excluded under Australian Consumer Law or other applicable consumer protection laws.
18. Limitation of Liability
To the fullest extent permitted by law, AJURA is not liable for any indirect, incidental, special, consequential or punitive loss or damage, including loss of profits, loss of revenue, loss of data or business interruption, arising from your use of our website, services or products.
Where liability cannot be excluded by law, our liability will be limited to the maximum extent permitted by law.
Nothing in these Terms limits your rights under Australian Consumer Law.
19. Indemnification
You agree to indemnify and hold harmless AJURA, its owners, employees, contractors, service providers and partners from any claim, loss, liability, damage, cost or expense arising from your breach of these Terms, your misuse of our website or services, your violation of law, or your infringement of any third-party rights.
20. Termination
We may suspend or terminate your access to our website or services at any time if we believe you have breached these Terms or used our website in an unlawful, harmful or abusive way.
Any obligations or liabilities incurred before termination will continue after termination where necessary.
21. Severability
If any part of these Terms is found to be unlawful, void or unenforceable, that part will be treated as removed or limited to the minimum extent necessary.
The remaining sections will continue to apply.
22. Entire Agreement
These Terms, together with our Privacy Policy, Returns & Refund Policy, Shipping Policy and any other policies published on our website, form the entire agreement between you and AJURA regarding your use of our website and services.
23. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
You and AJURA agree to submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.
24. Changes to These Terms
We may update, change or replace these Terms at any time by posting the updated version on our website.
The updated Terms will apply from the date they are published, unless otherwise stated.
Your continued use of our website after any changes means you accept the updated Terms.
25. Contact Information
Questions about these Terms & Conditions can be sent to:
AJURA Customer Care
Email: info@ajuraofficial.com
Business Details:
AJURA is operated by J.B MARINHO & A.S PETROSKA, ABN 72 495 847 885.
Postal Address:
AJURA
PO BOX 95
Bardwell Park NSW 2207
Australia